{"id":185004,"date":"2026-06-10T05:10:08","date_gmt":"2026-06-10T05:10:08","guid":{"rendered":"https:\/\/fkz.gum.mybluehost.me\/?page_id=185004"},"modified":"2026-06-24T02:18:39","modified_gmt":"2026-06-24T02:18:39","slug":"chg-provider-portal","status":"publish","type":"page","link":"https:\/\/grahamgolkin.me\/staging\/7994\/chg-provider-portal\/","title":{"rendered":"The Medicine Was the Easy Part"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; changer_back_color=&#8221;yes&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;766493&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; style=&#8221;light&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;5\/6&#8243; uncode_shortcode_id=&#8221;180746&#8243;][vc_custom_heading text_size=&#8221;h5&#8243; uncode_shortcode_id=&#8221;132479&#8243;]<span class=\"font-161747\">Publicis Sapient \u00a0\u00b7\u00a0 CHG Healthcare \/ Comphealth<\/span>[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;h1&#8243; text_weight=&#8221;600&#8243; text_height=&#8221;fontheight-122954&#8243; text_space=&#8221;fontspace-142753&#8243; uncode_shortcode_id=&#8221;598971&#8243;]The medicine was the easy part[\/vc_custom_heading][vc_empty_space empty_h=&#8221;1&#8243;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_section overlay_alpha=&#8221;50&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;834025&#8243;][vc_row row_height_percent=&#8221;84&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; back_image=&#8221;185047&#8243; parallax=&#8221;yes&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; css_animation=&#8221;scroll-trigger&#8221; animation_target=&#8221;mask&#8221; animation_mask=&#8221;both&#8221; animation_mask_val=&#8221;90&#8243; animation_opacity=&#8221;100&#8243; animation_blur=&#8221;0&#8243; animation_offset_top=&#8221;90&#8243; animation_offset_bottom=&#8221;95&#8243; disable_mobile=&#8221;yes&#8221; disable_tablet=&#8221;yes&#8221; changer_back_color=&#8221;yes&#8221; content_parallax=&#8221;0&#8243; animation_ease_in=&#8221;expo&#8221; uncode_shortcode_id=&#8221;149137&#8243; row_name=&#8221;intro&#8221; animation_radius=&#8221;54px&#8221; el_class=&#8221;row-animation-in-viewport&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;201335&#8243; column_width_pixel=&#8221;240&#8243; mobile_height=&#8221;65vh&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;496877&#8243; el_class=&#8221;normalise-top-padding-mobile&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/3&#8243; uncode_shortcode_id=&#8221;630039&#8243;][vc_column_text uncode_shortcode_id=&#8221;808655&#8243;]Capabilities[\/vc_column_text][uncode_list larger=&#8221;small&#8221; icon=&#8221;fa fa-circle-check&#8221; icon_color=&#8221;color-wayh&#8221; uncode_shortcode_id=&#8221;212700&#8243; icon_color_type=&#8221;uncode-palette&#8221;]<\/p>\n<ul>\n<li>Vision &amp; Strategy<\/li>\n<li>Creative Direction<\/li>\n<li>Team Leadership<\/li>\n<li>Journey Mapping<\/li>\n<li>Stakeholder Interviews<\/li>\n<li>Visual Storytelling<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;2\/3&#8243;][vc_custom_heading heading_semantic=&#8221;h4&#8243; text_weight=&#8221;600&#8243; text_space=&#8221;fontspace-111509&#8243; uncode_shortcode_id=&#8221;371107&#8243;]<span class=\"font-175345\">The physicians who power CHG were also the ones most underserved by its technology.<\/span>[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;959980&#8243;]CHG Healthcare places locum tenens physicians (doctors who work on a temporary or contract basis) in facilities across the country. Those physicians aren&#8217;t just filling shifts. They&#8217;re leaving their routines, their communities, sometimes their families, to work somewhere new. A strange house. A rental car. A workplace where they don&#8217;t know anyone. The administrative complexity of credentialing, licensing, travel, housing, and pay landed on top of all of it. The portal had one job: get out of the way so the relationship could do its work.<\/p>\n<p>As Creative Director, I led the team designing the CHG Provider Portal.[\/vc_column_text][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;122803&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;870177&#8243;][vc_single_image media=&#8221;185512&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;142938&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;2&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;977363&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;889878&#8243; column_width_pixel=&#8221;700&#8243;][vc_custom_heading text_weight=&#8221;600&#8243; text_space=&#8221;fontspace-111509&#8243; uncode_shortcode_id=&#8221;148531&#8243;]<span class=\"font-161747\">More than the medicine<\/span>[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;194784&#8243;]<span class=\"font-175345\">Physicians don&#8217;t choose locum tenens reluctantly. They choose it because they love it. The flexibility, the variety, the freedom to practice medicine on their own terms. What they didn&#8217;t sign up for was the administrative weight that came with it. Credentialing, licensing, travel, housing, time entry, pay \u2014 all of it managed across scattered systems and email threads, landing on top of an already demanding clinical life.<\/span><\/p>\n<p><span class=\"font-175345\">The portal wasn&#8217;t there to manage transactions. It was there to protect the experience that made physicians choose this life. That meant serving three very different people: the physician considering their first assignment, the one already on the ground needing support, and the one who had walked away and needed a reason to come back.<br \/>\n<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;100&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;7&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; changer_back_color=&#8221;yes&#8221; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;742300&#8243; el_class=&#8221;demo-section&#8221; row_name=&#8221;Demo 2&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; animation_delay=&#8221;200&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;138750&#8243;][vc_gallery el_id=&#8221;gallery-3111447133&#8243; type=&#8221;carousel&#8221; medias=&#8221;185021,185023,185025,185027,185029,185031,185033,185035,185037,185039,185041,185043,185045,185047&#8243; carousel_lg=&#8221;1&#8243; carousel_md=&#8221;1&#8243; carousel_sm=&#8221;1&#8243; gutter_size=&#8221;3&#8243; media_items=&#8221;&#8221; carousel_interval=&#8221;0&#8243; carousel_navspeed=&#8221;400&#8243; carousel_overflow=&#8221;yes&#8221; stage_padding=&#8221;0&#8243; single_overlay_opacity=&#8221;50&#8243; single_overlay_anim=&#8221;no&#8221; single_text_anim=&#8221;no&#8221; single_image_anim=&#8221;no&#8221; single_padding=&#8221;2&#8243; single_border=&#8221;yes&#8221; lbox_full=&#8221;yes&#8221; custom_cursor=&#8221;accent&#8221; cursor_title=&#8221;yes&#8221; uncode_shortcode_id=&#8221;533674&#8243; custom_tooltip=&#8221;\u2190 Click or drag \u2192&#8221;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;2&#8243; bottom_padding=&#8221;6&#8243; back_color=&#8221;color-xsdn&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;153609&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;889878&#8243; column_width_pixel=&#8221;700&#8243;][vc_custom_heading text_weight=&#8221;600&#8243; text_height=&#8221;fontheight-172623&#8243; text_space=&#8221;fontspace-111509&#8243; uncode_shortcode_id=&#8221;127562&#8243;]<span class=\"font-161747\">Designed to own<\/span>[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;611565&#8243;]<span class=\"font-175345\">The work didn&#8217;t end with a strategy deck. Over roughly six months, I led the team through the full foundational build, working alongside CHG&#8217;s product and engineering teams until they could own it and continue developing it themselves.<\/span><\/p>\n<p><span class=\"font-175345\">The platform that came out of it was built around one idea: reduce the friction in every part of the physician experience so the relationship between recruiter and provider could do what it does best.<\/span>[\/vc_column_text][vc_empty_space empty_h=&#8221;1&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-jevc&#8221; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;2&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;160889&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; 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